Shipping & Payments

Order Process

You can currently place your purchase offer in the following ways: by phone, in writing, or by email. The data you provide will only be used to process and deliver your order and will not be shared with third parties. When placing orders through our online shop, please follow these steps:

Place a product of your choice in the shopping cart. Review your shopping cart ("View Cart"). You can change the number of bottles using the “+/-” signs and, after entering the desired quantity, update it using the "Update" button on the right. You can continue shopping by clicking the "Continue Shopping" button or proceed to the next section by clicking the "Checkout" button.

Here, you have three options to place your order:
a. Sign in for registered customers - click the "Sign In" button to proceed.
b. Order without registration - click the "Continue" button to proceed to the next section.
c. Order and register as a customer - click the "Continue" button to proceed to the next section.

If you wish to deliver to a different address, you can select this option now.

Click the "Continue" button to proceed to the next section.

Now you can select the payment method.

Review or amend your order. Please take note of our Terms and Conditions, the right of withdrawal, and the privacy policy. Finally, place your order with the legally binding "Buy" button.

Youth Protection

By placing an order with GEISELS WEINGALERIE, you confirm that you are at least 18 years old. The customer is responsible for ensuring that only they or an authorised adult designated by them receives the delivery. Our logistics partner is entitled to request proof of age upon delivery.

Prices and Payment Methods

The prices valid at the time of the customer’s order apply. All prices are final prices, including statutory VAT and, if applicable, sparkling wine tax. Additional costs for special deliveries or costs arising from multiple delivery attempts will be charged to the customer.

We currently offer the following payment methods:

• Payment by instant bank transfer
• Payment by credit card
• Payment by PayPal
• Payment by direct debit

If you have chosen "prepayment" as the payment method, we will reserve the relevant goods for you for a period of 14 days from the date of our pro forma invoice. If payment is not received within this period, the reservation will expire.

Shipping Costs & Delivery Area

For orders with a value of less than €99.00, we charge a contribution of €8.90 per package (up to 18 bottles) for packaging and transport within Germany. For orders with a value of €99.00 or more, we offer free delivery within Germany. Courier service by arrangement within the S-Bahn area of Munich up to 36 bottles is a flat rate of €25. The shipping costs for delivery areas can be found in the following table:

Germany: €8.90
Denmark: €29.00
Estonia: €29.00
Finland: €29.00
France: €29.00
Greece: €29.00
Ireland: €28.00
Italy: €29.00
Latvia: €29.00
Lithuania: €29.00
Luxembourg: €29.00
Malta: €29.00
Netherlands: €24.00
Norway: €29.00
Austria: €24.00
Poland: €29.00
Portugal: €35.00
Sweden: €29.00
Switzerland: €49.00
Slovakia: €29.00
Slovenia: €29.00
Spain: €40.00
Czech Republic: €29.00
Hungary: €29.00
Cyprus: €40.00

Delivery

Deliveries are made according to the shipping conditions valid at the time of the order to the delivery address specified by the customer.

Delivery is made by parcel service, freight forwarder, or our own delivery vehicle (see delivery area). The standard delivery time is stated as 2-5 working days, with delivery on Saturdays, Sundays, and public holidays excluded.

If the purchaser is in default of acceptance or culpably breaches other duties to cooperate, GEISELS WEINGALERIE is entitled to claim compensation for the resulting damage, including any additional expenses. Further claims are expressly reserved. In the event of default in acceptance by the purchaser, the risk of accidental loss or deterioration of the goods passes to the purchaser.

If you are not a consumer, delivery and dispatch are at your own risk.

More information can be found in our General Terms & Conditions.